FAQ

HOW LONG IS SHIPPING?

AS ALL GARMENTS GO INTO PRODUCTION AT THE TIME OF ORDER, GIVE 21 DAYS TO RECEIVE YOUR ORDER. FOR PREORDERS ESTIMATED SHIPPING TIMES WILL BE IN THE PRODUCT DESCRIPTION. 

HOW DO I WASH MY ARMOUR?

INORDER TO MAINTAIN THE HIGHEST QUALITY OF GARMENTS WE STRONGLY RECOMMEND FOLDING ITEMS INSIDE OUT, WASHING WITH COLD WATER, AND AIR DRYING. 

CAN I GET FREE SHIPPING?

WE PROVIDE FREE SHIPPING FOR ALL ORDERS OVER £160  

CAN I CANCEL MY ORDER?

WE WORK HARD TO ENSURE YOUR ORDER IS PROCESSED QUICKLY. WE DO THIS TO MAKE SURE YOU GET YOUR ORDER IN THE QUICKEST TIME POSSIBLE. ONCE YOU HAVE PLACED YOUR ORDER WE ARE UNABLE TO AMEND OR CANCEL. 

DO I HAVE TO PAY IMPORT DUTY?

EU ORDERS ARE SENT WITH THE DUTY PAID. SO, THERE ARE NO EXTRA CHARGES.

WHEN IMPORTING ITEMS TO OUTSIDE OF THE UK, THIS WILL NORMALLY TRIGGER A CUSTOMS INSPECTION. WE ALWAYS PROVIDE THE CORRECT PAPERWORK WITH YOUR ORDER.

CUSTOMS MAY OR MAY NOT CHARGE AN IMPORT DUTY. THIS IS OUTSIDE OF OUR CONTROL. 

WE CANNOT BE HELD RESPONSIBLE FOR HOW LONG YOUR PARCEL TAKES TO PASS THROUGH CUSTOMS.

PLEASE NOTE THAT YOU WILL ALWAYS BE RESPONSIBLE FOR PAYING ANY IMPORT CHARGES. 

ARMOURY POLICY

ALL SALES ARE FINAL! PLEASE READ ALL PRODUCT DESCRIPTIONS CAREFULLY.

WE HAVE NO CONTOL OVER PACKAGES ONCE THEY ARE SHIPPED. IF AN ORDER IS LOST OR STOLEN WE ARE NOT RESPONSIBLE AND YOU WILL NEED TO CONTACT YOUR SHIPPING COURRIER FOR HELP.

IN THE RARE OCCASION OF A DEFECTIVE OR MISSING ITEM, PLEASE CONTACT KNIGHTANIUM@GMAIL.COM FOR FURTHER HELP WITH YOUR ORDER. BY PURCHASING AND USING OUR WEBSITE YOU AGREE TO THESE TERMS AND CONDITIONS. 

THANK YOU FOR YOUR CONTINUED TRUST & PATIENCE.